Request a new user account

Modified on Thu, 19 Feb at 2:41 PM

This guide explains how to request a new user account for employees, contractors, or interns.

To request a new user account, please fill out and submit this form.
Once HR has approved the request, IT will create the account. The account details will be sent to the user’s manager.

Things to Note

HR approval is required. IT cannot create the account without formal approval from HR.
Standard profiles apply to new employees. New employees receive a standard profile based on their job function. If there are any non-standard or role-specific requirements (such as email group memberships, special laptop specifications, or additional peripherals), clearly specify these in the request form.
Processing time. Please allow two working days for the account to be created and for IT resources to be prepared.
Late requests. If the account request is submitted late, inform the new employee accordingly and arrange alternative tasks that do not require IT resources during the waiting period.