How to Set Up a Windows Hello PIN

Using a Windows Hello PIN allows you to sign in to your device quickly and securely with a numeric code. 

A PIN is tied to your device and stays local, so it can't be used on another computer. 

Steps to Create a Windows Hello PIN

1. Open Settings

   • Press Windows key + I on your keyboard.

   • Or click Start and select the Settings gear icon.

2. Go to Accounts

   • In the Settings window, select Accounts from the left-hand menu.

3. Access Sign-in Options

   • In the Accounts pane, select Sign-in options.

     
     

4. Find the PIN (Windows Hello) Section

   • Under Ways to sign in, locate Windows Hello PIN.

   • Click Set up

5. Verify Your Identity

   • If prompted, enter your current password to verify your account.

6. Choose a PIN

   • In the PIN setup window:

     • Enter a PIN of at least six digits.

     • Re-enter the PIN to confirm.

7. Finish Setup

   • Click OK to complete.

   • You will now see “Windows Hello PIN” listed with a status of Set up.

Troubleshooting

If you do not see the option to add a PIN

• Windows Hello PIN is only enabled on devices that have Trusted Platform Module (TPM) chip.
• Windows Hello is not available on kiosk devices, VM's and servers operating systems.

If you cannot complete PIN setup

• Restart the device and try again
• Contact support if the PIN setup repeatedly fails.