Not getting a notification on your authenticator app?

Modified on Thu, 11 Jan at 10:15 AM

You may opt for an alternative verification method, like a phone call or text message, to confirm your identity if you do not receive a sign-in request notification through your Microsoft Authenticator app. 


The following instructions will demonstrate the SMS text message authentication method.



Click, I can't use my Microsoft Authenticator app right now



Next, select the Text +XX XXXXX authentication method.




An authentication code will be sent to the selected mobile number.

Enter the code and click Verify.


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