Setup Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) helps protect your account by requiring a second form of verification in addition to your password. This guide shows you how to set up MFA for your Intero Integrity account using the Microsoft Authenticator app.

Prerequisites

• A smartphone (iOS or Android)

• Microsoft Authenticator app installed:

  • iOS App Store

  • Google Play Store

Note: Other authenticator apps (like Google Authenticator) are also supported but the process is slightly different. This guide will only cover setting up the Microsoft authenticator app.

Step 1: Sign in to Security Info

1. Open a browser and go to: https://mysignins.microsoft.com/security-info

2. Sign in with your Intero Integrity email and password.

Step 2: Add the Authenticator App

1. Click Add sign-in method.

2. Select Microsoft Authenticator from the dropdown.

3. A QR code will be displayed

Step 3: Connect Your Mobile Device

1. Open the Authenticator app on your phone.

2. Tap Add account (or the + icon) → Work or school account.

3. Scan the QR code displayed on your computer.

4. The app will automatically link your account.

Step 4: Approve and Complete

1. Approve the verification notification sent to your phone.

2. Click Next on your computer.

3. A confirmation screen will indicate MFA is now active.

Step 5: Optional Backup Methods

• You can add additional verification methods for recovery, such as:

  • Phone (SMS or call)

  • Alternate email

• To add backup methods, go to Security info → Add method.

Notes

• MFA will prompt you when signing in from new devices, browsers or from new locations.

• If you lose access to your Authenticator app, use your backup method to sign in and reset MFA or contact the helpdesk.

• If you lose/replace your phone, please contact the help desk.

• Don't have a phone? Please contact the help desk.