How to sign in to Adobe Acrobat

Problem

When you open Adobe Acrobat, you may be asked to sign in.

After entering a work email address and password, the sign-in fails and an error message is shown.

Solution

Instead of signing in with email and password directly, you must use “Continue with Microsoft”.

• Scroll down
• Click More sign-in options

• Select 'Continue in with Microsoft'

You will be redirected to the Microsoft sign-in page

• Sign in using your work account (email + password, and MFA if prompted)

After successful authentication, Adobe Acrobat will open normally