Outlook - How to clear the Auto-complete list

Modified on Mon, 20 Sep, 2021 at 11:15 AM

The Auto-Complete list, also known as the nickname cache, is generated automatically when you send email messages from Outlook. The list contains email addresses and display names for people to whom you have sent mail previously.




If one or more recipient addresses are incorrect, it may be necessary to clear the Auto-complete list. 

To clear the list, follow the steps below:


In the Outlook top menu bar, click File 


Click Options



  • From the left hand menu, click Mail
  • Scroll down to the Send messages section
  • Click the Empty Auto-Complete List button



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article