Purpose

This article explains how to use the Microsoft Company Portal to install company-approved applications on your Windows device and view installed software.

What is Company Portal?

Company Portal is the application that allows you to:

• Install approved company software

• View applications already installed on your device

• Check installation status

• Sync your device with company systems

Only software that has been approved and published by IT will appear in Company Portal.

How to Open Company Portal 

1. Click Start.

2. Type Company Portal.

3. Select the Company Portal app from the results.

If Company Portal is not installed on your device, please refer to the article: How to install the Company Portal app.

Install an Application

1. Open Company Portal.

2. Select Apps from the left menu.

3. Browse or search for the required application.

4. Click the application.

5. Select Install.

The installation will start automatically.

You can continue working while the installation runs in the background.

Check Installation Status

To view installation progress:

1. Open Company Portal.

2. Select Downloads & updates.

This section shows:

• Applications currently installing

• Recently installed applications

• Available updates

If an Application Is Not Listed

If the required application does not appear in Company Portal:

• It may not be approved for your role.

• It may require additional licensing or approval.

Please submit a ticket to IT with:

• The name of the application

• The business reason for the request

Troubleshooting

Application fails to install

• Restart your device and try again.

• Open Company Portal → Settings → Sync.

• Check your internet connection.

If the issue persists, contact IT.

Company Portal does not open

• Restart your device.

• If the problem continues, submit a support request.